Stephen McLean, is the President and CEO of Protocol of Danvers MA http://www.protocolusa.com Steve was VP marketing at STA and later VP marketing at Indigo USA. Other ExScite’s working there are: Ray Wilson, Kevin Blayne, Bob Gust, LeeAnn Torigian and Deb Zonies.
Protocol was established in 1998 is enabler of e-business based customer relationship management infrastructure, ranging from human touch interaction to Internet based fulfillment, to “New Economy” businesses. The Company’s 1999 revenues were approximately $100 million. The Company has more than 3,000 people in its network of 23 customer contact centers with more than 2,800 task stations nationwide